Pricing, honestly
Priced like a team,
not a tool.
MorphSquads isn't software you license. It's a working team you add — designed for your business, carrying a job description, accountable for outcomes. So it isn't priced per seat or per message. It's a retainer, scoped to the job.
- Owns
- resolution · retention · revenue
- Reports to
- your team
- Scoped to
- the job — not the seat
One retainer · the number comes from the job
What sets your retainer
Five things shape the number.
None of them is "number of logins."
Which functions your squad owns: support, retention, sales, or full engagement.
How many customers it holds, and how spiky your seasons are.
How much expertise it must carry before the first hello.
What it's empowered to do: refunds, offers, bookings, escalations.
The systems it acts in: commerce, CRM, payments, logistics.
What every retainer includes
One number. Everything in it.
What the retainer buys
Think in coverage, not licences.
One squad holds every conversation at once. It never queues, never sleeps, never has a Monday. When you scope your retainer, we map the coverage it delivers — and what that coverage would take to provide any other way:
24/7/365 is four rotating shifts of coverage. The squad calls it Tuesday.
A thousand simultaneous conversations queue exactly as long as one: zero.
Launch day and Black Friday cost the same as a quiet Sunday.
Your best specialist's judgement, present in every single conversation at once.
How engagement works
From first call to on duty.
Your customers, your queue, your guardrails. We tell you honestly if a squad fits.
Roster, job description, coverage map — and your retainer. One number, everything in it.
Your catalogue, policies, tone, systems.
Your team's private Backstage Pass. Poke it, break it, tighten it.
Customers meet the squad. The console stays open, the scoreboard stays honest.
Pricing questions, answered straight.
Why isn't pricing published?
Because no two squads share a job description. Publishing a number would mean pricing a squad we haven't designed — for a business we haven't met. The Blueprint call ends with your number, not a range.
Is it per seat?
No seats. Your whole team can watch the console.
Per message?
No meters. Retainers absorb your seasons; scoping reviews handle sustained growth.
Contract terms?
Annual retainers, quarterly outcome reviews. Expansion is adding functions to the job description, not renegotiating the relationship.
What if it under-delivers?
The scoreboard is shared and honest. Quarterly reviews exist to fix exactly that — and outcome-linked components can be part of your structure if you want incentives aligned.
Two minutes. One conversation.
Tell us what your squad
should become.
No newsletters. No drip campaigns. A reply within one business day.
Squad forming. ✓
Your Backstage Pass is being prepared — expect a reply within one business day.